Terms and Conditions – Music Needs Podcast & Music Equipment Hire
Welcome to Mac Needs. These Terms & Conditions apply to all purchases, services, and interactions made through our website or sales platforms (including WhatsApp, Facebook Marketplace, or in person).
By purchasing from Mac Needs, you agree to the following:
1. ✅ Product Condition
All items sold by Mac Needs are:
- Pre-owned and tested unless stated otherwise
- Cleaned and restored to good working condition
- Described to the best of our ability (cosmetic wear will vary)
2. 💰 Pricing & Payments
- All prices are listed in South African Rand (ZAR)
- Prices are subject to change without prior notice
- Full payment is required before dispatch or pickup
- We accept EFT, card, or verified cash payments
3. 🚚 Shipping & Delivery
- We offer nationwide delivery via reliable courier services
- Shipping usually takes 2–4 business days, depending on location
- Delivery delays caused by couriers or public holidays are not our responsibility
- Tracking details will be shared once dispatched
4. 🔁 Returns & Warranty
Please refer to our Warranty & Returns page for full details on:
- 6-month limited hardware warranty
- 7-day return policy for faulty or incorrect items
5. 🔐 Privacy & Data
We respect your privacy. Any personal information you provide (such as name, contact, delivery address) will only be used to:
- Process your order
- Communicate with you
- Improve our service
We do not sell or share your data with third parties.
6. ⚠️ Customer Responsibility
- It is your responsibility to ensure compatibility of the device with your software or use case
- Any misuse, third-party repair, or damage voids warranty
- Devices must not be tampered with or opened unless authorised by Mac Needs
7. 📦 Stock Availability
All items are sold on a first-come, first-served basis. We do not reserve items without a deposit or confirmed payment.
📩 Contact Us
Have questions or need clarification?
Reach us at:
📧 info@macneeds.co.za